Privacy

About us

www.luculent.co.uk is a site operated by Luculent Limited ("We"). We are registered in England and Wales under company number 09922933 and have our registered office (and main trading address) at Luculent Limited, 2 Beech View, Claverton Down Road, Bath, BA2 6DX, UK. We are a limited company.

Please contact us if you have any questions about our privacy policy or information we hold about you to annie@luculent.co.uk

The information we collect

Information about website visitors

We collect information from our website visitors which is anonymous, meaning you cannot be personally identified from this data. This information includes:

• The type of web browser you use

• Your language preference

• Referral information – this means information about which site you came from when you visited our site.

• The date of your visit

• How long you spent on the site

• Which pages you visited

Information about website visitors

We may aggregate some of the information we collect on our website visitors to track and understand how website visitors are using our website.  This enables us to focus on content which our users find engaging and make necessary updates if we find parts of our website are difficult or challenging for users.

We use this aggregated data internally and we may share it with third parties (ie. other people or organisations outside of Luculent to inform our branding, marketing or website approach.  This information does not include any personal or sensitive data.

Who might we share your information with?

We will not share your name, email address or phone number with anyone unless we have asked for your permission to do so.  For example you may contact us with a question which leads us to suggest we connect you with a person or organisation in our network, in this circumstance we would ask your permission first before sharing your information.

How can I access the information you hold about me?

To access the information we hold about you please get in touch: jonathan@luculent.co.uk

Cookies

What are cookies?

A cookie is a string of information that a website (in this case www.luculent.co.uk) stores about a website visitors computer.  When a user visits our website if the cookies are enabled their computer browser provides information to the website www.luculent.co.uk.    

Why do we collect information from cookies?

We use cookies track how visitors use our website and what their preferences our to improve how our users engage with our site.

We use Google Analytics which uses cookies to track visitor usage. This does not store, save or collect personal information.

How can you disable cookies?

If you do not want to share information via cookies you can change the use of cookies on your computer or device.  You will need to access your web browser security settings to block cookies.

Links to other websites and resources

We endeavour to use external website links which are safe and secure however we advise you access these links with caution as we are not responsible for the quality of external links. Therefore you access these links at your own risk. These links may be to other websites or online resources which are relevant to our content.

Changes to our privacy notice

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 5 October 2023.